Where can I download my past invoices?
To download your invoices, simply log in with your account details and click on “My Account” in the top navigation [read more]
Archives: FAQs
I signed up for your Premium Content with PayPal but I don’t have access to the podcasts. Why is this?
When signing up via PayPal, a membership account is not automatically created for you. That’s why we ask that, after [read more]
Can I pay more than one month in advance for your Premium Content?
Yes, you can now subscribe for 12 months and you even get 1 month free! Click here to register.
What should I do if my payment details change?
For credit card payments, please click here. For Paypal payments, log in to your Paypal account and go to your [read more]
I am registered for the Premium Content but I want to switch to a different payment method. What do I do?
If you wish to switch to a different payment method, you will need to cancel your existing payments and re-register [read more]
What payment methods are available?
Payments are made using Paypal, credit/debit card or wire transfer. If you would like to pay by wire transfer, please [read more]
How do I edit my profile details?
To edit your profile details, you can log in to your account, click “My Account” in the top navigation menu, [read more]
My account has been locked after too many failed login attempts. What do I do now?
If you are notified that your account has been locked, please get in touch and we can unlock it for [read more]
How can I change my password?
You can change your password when you are logged into your account by clicking “My Account” in the top navigation [read more]
Why is my password not working when I try to log in to my account?
Please be aware that passwords are case sensitive. If you are still unable to log in, please contact us by [read more]