Frequently Asked Questions

Newsletter

You can subscribe to our newsletter by following this link.

Our newsletter is a weekly written summary of podcast material. 

It is intended for those who prefer to read or who, due to time constraints, prefer to receive content in a condensed format.

Podcast Service

In our podcast series we provide exclusive analysis on current financial and geopolitical events that are leading us toward a new multipolar world paradigm. We release roughly 100 minutes of content per week. Click here if you would like to find out more.

Unfortunately we are unable to provide transcripts at this time as it would be too time consuming for us to do so. However, auto-generated subtitles are available on each video. We also add chapters and timestamps so you can skip to the topics that interest you.

If you would like to sign up for our podcast service, you can register here.

Yes. If you wish to gift a subscription to someone, please get in touch via our contact form and we will help you to set this up.

If you are having trouble playing the podcasts or the video gets cut off, please make sure your browser is fully up to date and you meet Vimeo’s system requirements. You can read about Vimeo’s system requirements here. If you are using Brave, please consider switching to a different browser for listening to the podcasts, as it has been known to cause problems with Vimeo. If the problem still persists, please contact us and we will provide you with alternative access to the podcasts.

Please make sure your browser is fully up to date. You may also want to try using a different browser. If the problem persists, please contact us and we will provide you with alternative access.

Yes, you can download the podcasts in mp4 format for offline listening. Click here for a handy how-to guide on how to download the podcasts on different devices.

We realise that in the current economic climate not everyone may have the resources to pay a monthly or yearly subscription fee and we hope that by keeping our prices low, we can make our services affordable for most people.

Absolutely not!

Yes, we now offer this feature as part of our Standard membership plan. You can play podcasts in popular apps such as Google Podcasts, Apple Podcasts, Pocket Casts, Overcast and others. You will not be able to play our podcasts in Spotify at this time.

If you have a Standard membership you can play our podcast in a podcast app.

You will have received an email with a unique URL and instructions on how to add our podcast to your preferred app.

You can also find the instructions here

Please note that it may take up to 24 hours to receive your email after you have completed checkout for a Standard membership plan. If you can't find the email in your inbox, please make sure to check your SPAM folder.

If you need us to resend your unique link, please contact us.

Please contact us and we will resend you your unique link.

Payment

We accept most major credit/debit cards and you can also pay with PayPal. If you would like to pay by wire transfer, please send us an e-mail and we will provide you with the appropriate details. We are currently only able to receive wire transfers in USD, GBP, EUR and AUD.

If you wish to switch from paying by credit/debit card to PayPal or vice versa, you will need to cancel your existing membership and checkout again with the new payment method. You can do this by going to "My Account" in the top navigation menu and click "renew" or "change" to go through the checkout process. Please make sure only to do this right before your next payment is due, otherwise you risk being charged twice in the same month.

To update your billing information for credit/debit card payments, go to “My Account” (under the "Account" tab in the top navigation menu) and click “Billing”.

If you are paying with PayPal, you will need to log in to your PayPal account and go to your "wallet" to update your billing information there.

If you are paying by wire transfer and you are switching to a bank account under a different name, please notify us of this change so that we know it’s you.

If your payment keeps failing despite updating your billing information, you may need to contact your bank for more information. Card issuers may decline payments for various reasons.

General

The Sirius Report is a website created by Paul and his wife Lisa, with the aim of providing analysis and an alternative perspective on current affairs and global events that we believe are shaping a new political, economic and social paradigm in the 21st century. We are fully self-funded, not backed by or affiliated with any private or state entities.

You can read a little bit about Paul’s background on our About page. For privacy reasons, Paul prefers not to be known by his real name. He also feels that the primary focus should be on his work rather than on his identity.

You can send any questions or feedback through our contact form and we will try to respond to your query as quickly as possible.

If you are not receiving e-mails, this may be because you have not confirmed your sign-up via the confirmation e-mail or because our e-mails have ended up in your spam box.

We are not legally qualified to give investment advice and any information contained on this website is for educational purposes only. Please read our Disclaimer for more information.

My Account

Please be aware that passwords are case sensitive. If you are still unable to log in, please contact us by explaining in detail what happens when you try to log in and we will look into it for you.

You can change your password when you are logged into your account by clicking “My Account” (under the "Account" tab in the top navigation menu) and clicking “change password”.

If you are notified that your account has been locked, please get in touch and we can unlock it for you.

To cancel your subscription, you can simply log in with your membership details and click on “cancel membership” under the “My Account” tab in the top navigation bar.

Please do not attempt to cancel your subscription by withdrawing/changing your billing information as our website will not recognise this as a cancellation and billing attempts will continue until you cancel by following the instructions above.

To read our full cancellation policy, please click here. If you have any questions about cancelling or are unable to cancel your membership by following the instructions above, please contact us and we will be happy to assist you.

 

Note: this does not include Substack subscriptions. If you want to cancel your Substack subscription you will need to do so via your Substack account. Please review Substack's cancellation policy for more information.

To edit your profile details, log in to your account and click “Profile” under the "Account” tab in the top navigation menu. Please note that usernames cannot be changed.

Upgrading or Downgrading Membership

Log in and go to My Account (under the "Account" tab in the top navigation menu). From there, you can change your membership level to a paid membership plan.

To upgrade or downgrade your membership plan, simply log in, go to "My Account" (under the "Account" tab in the top navigation menu) and change your membership level.

Note: this does not include the Substack subscription. If you are looking to change your Basic or Standard subscription to a Substack subscription, you will need to cancel your existing subscription first. Similarly, if you want to switch from a Substack subscription to a Basic or Standard subscription, you will need to cancel your Substack subscription first.

You will be charged a prorated amount at checkout based on the number of days left in the current payment period and prices of the old and new level. Your recurring payment date remains the same, and the subscription is changed to charge the new amount.

Note: this does not include the Substack subscription. If you are looking to change your Basic or Standard subscription to a Substack subscription, you will need to cancel your existing subscription first. Similarly, if you want to switch from a Substack subscription to a Basic or Standard subscription, you will need to cancel your Substack subscription first.

You will be charged the initial payment of the new level minus a credit based on how many days are left in your current payment period and the subtotal from your last order. Your recurring payment date is reset to be one (new level) payment period from the date of checkout.

Note: this does not include the Substack subscription. If you are looking to change your Basic or Standard subscription to a Substack subscription, you will need to cancel your existing subscription first. Similarly, if you want to switch from a Substack subscription to a Basic or Standard subscription, you will need to cancel your Substack subscription first.

The initial payment is set to $0 and you are downgraded to the newly selected level immediately. Your existing recurring payment date remains the same. When the next recurring payment is due, you will be charged for the level you downgraded to. We recommend that you only downgrade towards the end of your current billing cycle so that you can continue to enjoy access to your membership plan features for the duration of your billing cycle.

Note: this does not include the Substack subscription. If you are looking to change your Basic or Standard subscription to a Substack subscription, you will need to cancel your existing subscription first. Similarly, if you want to switch from a Substack subscription to a Basic or Standard subscription, you will need to cancel your Substack subscription first.

Can't find the answer here?

Get in touch with us and we will be happy to help you with any questions you have.