Want to upgrade or downgrade your membership?
There are a few things you need to know:
Upgrading to a level with the same billing period (e.g. monthly to monthly):
You will be charged a prorated amount at checkout based on the number of days left in the current payment period and prices of the old and new level. Your recurring payment date remains the same, and the subscription is changed to charge the new amount.
Upgrading to a level with a different billing period (e.g. monthly to annual):
You will be charged the initial payment of the new level minus a credit based on how many days are left in your current payment period and the subtotal from your last order. Your recurring payment date is reset to be one (new level) payment period from the date of checkout.
Downgrading your membership level (e.g. Standard to Basic or annual to monthly):
The initial payment is set to $0 and you are downgraded to the newly selected level immediately. Your existing recurring payment date remains the same. When the next recurring payment is due, you will be charged for the level you downgraded to. We recommend that you only downgrade towards the end of your current billing cycle so that you can continue to enjoy access to your membership plan features for the duration of your billing cycle.
Switching from a Basic or Standard subscription to a Substack subscription or vice versa:
If you are looking to change your Basic or Standard subscription to a Substack subscription, you will need to cancel your existing subscription first. Similarly, if you want to switch from a Substack subscription to a Basic or Standard subscription, you will need to cancel your Substack subscription first. Please review Substack’s cancellation policy for more information.
Frequently Asked Questions
Which podcast apps can I use to play the podcasts?
With a Standard membership you can play our podcasts in popular podcast apps. Our podcasts are playable in the following apps: Apple Podcasts, Google Podcasts, Pocket Casts, Castbox, Overcast and Podcast Addict.
What payment methods are available?
We accept the following credit/debit cards: Visa, Mastercard, American Express, and China UnionPay. You can also select Paypal as your payment method.
What is your cancellation policy?
You can view our full cancellation policy within our terms of service.
Have any more questions?
Get in touch with us and we will be happy to help you with any questions you have about our membership plans.